FAQs

How do i care for the prints?
  • Our products are made to last a lifetime, but a little extra love can go a long way. Specific care instructions for products are available on the respective product page. In general, it is recommended to keep your print products away from humid areas or direct heat sources and out of direct sunlight for best longevity.

 

What currency do the pricing on the site appear to be in?

  • All prices are in British pounds, however they will be converted to your local currency immediately.

When will my order be delivered? I just placed an order; when will it be delivered?

  • We make every effort to deliver orders as quickly as possible. Please allow 2-5 days for your item to be produced before delivery. For shipping times and cost, see the table below.

Country

Delivery Time

Cost

United Kingdom

 7-10 Working days

FREE

United States

 7-10 Working days

FREE

Mexico

 7-10 Working days

FREE

Australia, Norfolk Island

 7-10 Working days

FREE

Austria

 7-10 Working days

FREE

Belgium

 7-10 Working days

FREE

France

 7-10 Working days

FREE

Germany

 7-10 Working days

FREE

Italy

 7-10 Working days

FREE

Netherlands

 7-10 Working days

FREE

Portugal

 7-10 Working days

FREE

Spain

 7-10 Working days

FREE

Canada

 7-10 Working days

FREE

Finland

 7-10 Working days

FREE

Ireland

 7-10 Working days

FREE


  • After your order has been SHIPPED, your tracking number will be updated. Please contact us at dazartofficial@gmail.com if you do not receive a tracking number or if your tracking number is not working.

What happens if there's a problem with my order?

  • If the item is defective or damaged, we will refund your money in full. You have 14 days to return it to us for a full refund.
  • We assure best delivery commitments; however, in the unlikely event that a product is damaged, you will be asked to show us images of the damaged item. After we've reviewed the damage and spoken with our manufacturers' team, we'll be pleased to give you a full refund or store credit that you could use on any product throughout our store (returning the product is free of cost), or you can request a free replacement of the same item.
  • Please note that without proof of purchase, we will be unable to process your refund, and you should not return the item to the manufacturer. Please contact us first so that we can provide you further information on how to return it and where to return it.

Is it possible to cancel my order?
  • Order cancellations are possible within two hours after placing the order, with no questions asked. However, after our printing team has started the printing process, you will not be able to cancel your order.  When the orders are received, the contract is completed.

 

What are the different delivery options available?
  • Standard-Tracked Free shipping is currently the only delivery option offered at no additional cost. We're working with courier services to provide our clients with a Premium delivery option.

 

Who do i contact if a package has has no tracking updates or movement?

  • If your tracking link does not show any movement or update, please contact Customer Support at Contact us page. Occasionally, issues with the carrier can occur in which case, we recommend contacting the carrier directly to resolve.

 

Where can I find the status of my order?
  • Once your order has been dispatched, you will be able to monitor it by clicking on the link supplied to your email.

    Why haven't I received my package(s)?

    Due to COVID-19, shipping may take longer than planned. If you have not received your order within the expected delivery days, please contact us via the contact us form or email us with your order number and proof of purchase at dazartofficial@gmail.com.
  • Note: We aim to respond to all inquiries and questions within one business day.

 

Who is responsible for delivering my item(s)?

  • Your items will mostly be delivered by one of these couriers:- DPD, FedEx, UPS,USPS, GLS, Canada Post, Australia Post, MRW España, Fastway Couriers, Spring, InterParcel, Royal Mail and, DHL.
  • The courier that delivers your item will fully depend on the country you are located in. 

 

    When do deliveries normally happen?

    • Items are normally delivered during business hours/weekdays, depending on the local postal system. (Monday through Friday, 9 a.m. to 5 p.m.)


    What if there is no one at home?

    • Not to worry, the courier company will leave a note indicating where your parcel is, and it will most likely be stored at the nearest post office to your area for a specific number of days, after which it will be returned to us if it is not collected within those dates.


    From where do you ship?

    • We currently ship from our warehouse in the United Kingdom, which is why, depending on your location, it may take a little longer for your items to arrive.


    What should I do if my delivery address is incorrect?

    • Not to worry; as long as you notify us as soon as you become aware of the inaccuracy in your address, we will gladly correct it. Simply give us your complete right address, full name, item ordered, and order number, and we will update your information for you.


    So, what happens if I entered wrong billing address?

    • Billing addresses are presently not changeable in order to prevent and reduce fraud. Please keep in mind that all information you enter and submit to us is final.
    Any changes to an order that has been sent out from our warehouse are not possible under our terms and conditions, and the buyer accepts entire responsibility for the purchase.


    Can you possibly assist me with a question that was not answered?

    Absolutely! We are here to help you make your home beautiful! Please contact us at dazartofficial@gmail.com, and we will gladly assist you in any way we can.
    We get a significant number of emails; if you want a quick answer, please include your order number and fully state the problem.